Product review policy A2KOI

At A2KOI, transparency and authenticity are very important to us. Below you can read how we deal with product reviews, so that you always get a reliable picture of our customers' experiences.

1. How is the authenticity of product reviews guaranteed?
   . We use WebwinkelKeur to collect product reviews. All reviews are verified directly at the time of purchase and therefore only come from customers who have actually bought the product in question.

2. Are both positive and negative reviews posted on your website?
   . Yes, we post all reviews - both positive and negative. By doing so, we provide an honest and complete picture of experiences with our products.

3. Are paid reviews posted on your website?
   . No, we do not work with paid reviews. All reviews are written by customers who have actually bought from us.

4. When will the product reviews be checked and posted on your website?
   . The reviews are posted in real time. Once WebwinkelKeur has validated the review, it automatically appears on our product pages.

5. In what cases will a review not be posted?
   Reviews that violate WebwinkelKeur's guidelines may be rejected by them. We have no influence on this ourselves, as WebwinkelKeur is an independent party.

Learn more about our shop reviews
. Besides product reviews, we also collect shop reviews via WebwinkelKeur and Kiyoh. These give you an insight into overall satisfaction with our service and products. You can view these reviews here:

• WebwinkelKeur A2KOI
• Kiyoh A2KOI